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BV - SPA-3000 PSTN to VoIP GW only connects 1-800 numbersNeed help or have questions about BroadVoice? BroadVoice is here to answer your questions and concerns: technical support, how-to guides, troubleshooting, and general assistance. |
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| It seems it's not a matter of should. It's just whatever enables you to dial non-800 numbers. I think I'm just going to delete all those feature codes on the regional tab. I guess we can restore them easily enough with our new tool. |
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| Are none of these *codes handled by the Sipura itself when using BV? Are we certain that we should delete all of them when using BV? BTW: with the Sipura2100, taking those out of the "regional" tab affects *both* services provisioned by the 2100. This might be sub-optimal. TIA, - Don ps: I may be off-base but I see relying upon factory reset on a Sipura as similar to fixing everything in Windoze with CTL-ALT-DEL or even factory reinstall. I'm not sure I want to reset all of my various techno-bizarre bits back to the factory haze - finding and setting some of them otherwise took plowing thru a bunch of posts here. and, oh yeah, can I repeat this open question: "If we have a Sipura2100 (using BV or anyone else), should we change DTMF Process INFO: to NO and DTMF process AVT: to NO? " |
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| I apologize for the factory reset comment and understand fully the Ctrl-Alt-Del metaphor. Actually, a more appropriate metaphor would be when you call up your PC manufacturer's help desk to ask how to configure a new printer and they recommend reinstalling the OS. Yes, it is a known limitation that BV requires star codes to be sent to their switch for processing, whereas most other providers prefer that the star codes be captured by the ATA and converted into SIP command packets to be sent to the switch. A reasonable workaround is to add the Dial Plan element <#:*>xxx. to your BV Dial Plan instead of deleting the SPA's star codes. Then, when you want to send the command to BV's switch you dial #xx instead of *xx and the SPA will translate the code and send it on its way. |
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| Yes, this is correct. You cannot have two different entities (SPA-3000 and PSTN voice mail) occupying the "choice of last resort" position in the decision tree. In order for this to work you need to have Caller ID performing the decision of who rings the Line 1 telephone (and goes to PSTN voice mail if nobody answers) and who gets answered by the SPA-3000's PSTN-to-VoIP function. |
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| Hi all here is POLO again asking for your help !!! It was working just fine like this >>> Under the audio configuration of the PSTN Line, change DTMF Process INFO: to NO and DTMF process AVT: to NO. <<< Sudently STOP to work I'm NOT able to make any more call from my MOBILE PHONE or any REMOTE LOCATION in to my FXO Gateway to my SIPURA 3000 !!!!!!! I smell some thing FISHY, I did the TEST standing next to the SIPURA 3000 Using my other line from my home, I put my PASSWORD, I get DIAL TONE but after I finished my dialing I get a QUICK BUSY SIGNAL !!! Them right after I hang up the REMOTE DEVICE the VoIP Phone RINGS and the green light from the SIPURA 3000 Blinks in atempt to RESET itself. here is my configuration if some body can help me: http://www.geocities.com/lapsenterprises9/advanced.htm |
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| Polo, You could try setting the SIP port on PSTN Line to the same 5060 value as Line 1. Some people have reported that this convinces the BV switch that you are not cheating. Michael
__________________ Please do not send technical questions via PM. Please post all questions to the forum. |
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| I have the SIP eyeP Phone ( Softphone ) , I'm not able to complete calls to any International Long Distance Numbers . I see no way to change the DTMF settings , Could you point me in te right directions . My DTMF Setting is : InBand Thank you |
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| After i read these forum , I tried to setup my sp3k with wizard and voila works fine. Then after a few call I went to change the phone number around, thru the wizard. Bad idea , what happens was after i apply my new setting my sp3k frozen and now i can't use it. I can't enter **** from the handset or even connect thru the browser. Please help me to reset my sp3k back to life. Thanks in advance :cry: :cry: |
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