[jaser]

This is a bit of a newbie question so bare with me...

With the latest problems with Broadvoice, I would like a backup when things go bad. The outages have certainly effected me but if I had a backup service pay as you go sort of thing I would be a happier camper. Some people have suggested eg Teliax.

I have a Sipura 1001. My question is looking at the configuration page of the Sipura, I can't seem to back it up other than as an html page (eg most routers have a "save configuration" page.) Thus how does one set it up so that I can quickly switch from say Broadvoice to Teliax and back. I gather that some Sipura devices have two line support for this kind of thing but I gather the 1001 doesn't?

Also can someone give me more information about the automatic iconnect-here account which came with the Sipura (the one with the free 100) minutes. Is it a pay as you go sort of thing? Can you add money to it? Does it lock your Sipura to iconnect-here? (I couldn't seem to find any info on it on their web page, eg the iconnecthere web page has info on their various monthly plans but seems to have nothing on this.)

Also for Sipura's there is a "Factory Reset of Unit" via code 73738. Will this reset a unit which is "locked" by a provider? (I am guessing yes but just want to confirm this). Ie Broadvoice locks the Sipura to them. Why I ask is I don't want to go trying various providers only to find I am suddenly stuck with one.

Thanks in advance!

[cayman]

Only if you're technically inclined: *if* you take responsibility for self-provisioning, you can upgrade your firmware on the 1001 to allow two different VOIP services to be shared on that one device and FXS/RJ11 jack. Either incoming service will ring the attached phone, and you can easily select between the defaul (line 1) and line 2 by a user-configured code (default is "#"). Enter the code and you'll be dialing out with your second service. To use BV as line#1 you'll need to get the Auth-password and other details from BV for your account.

Saving/reloading configurations on the Sipura rely upon use of the browser and they generally do not save/restore passwords and other masked fields AFAIK. It's not an easy "swap" unfortunately and I suspect that there are many here who would wish otherwise.

HTH,
- Don

[jaser]

O.k. Thanks for your comments. They definitly help. I decided to try and upgrade the firmware in order to allow two lines.

But... I am having real difficulty upgrading the firmware on my sipura 1001 from 2.0.10e. (I checked this with ****150#).

I am with BroadVoice and both my machine and the Sipura are behind a Linksys WRT54G router. (I obtained my config file for my Sipura 1001 from Broadvoice so I have the admin password to it.)

I have started a web server on my machine and have attempted to upgrade the device with

http://<ip-to-sipura>/upgrade?http://<my-machine>/<path to file>/spa2k-02-00-13-g.bin

This brings up a page with the following contents:

SPA will upgrade to the new firmware when it is not in use.
Fast blinking of the Status LED indicates that firmware upgrade is in progress.
Please do NOT unplug the power while the Status LED blinking rapidly.
You can click basic or advanced to return to the configuration page when upgrade is completed.

But after waiting five minutes or so and checking the firmware again with ****150# my firmware is still at the old setting.

I also found a copy of the 2.0.11g .bin file floating around on the internet but attempting to upgrade with this doesn't work either. I don't have access to a PC to run the .exe file. (I am on OS X). Any other suggestions?

Also what does the term self-provision mean? (eg in the comment at the end of this thread: thread
If I upgrade the firmware am I essentially electing to self-provision?

Thanks,
Jas

[alexdds]

You need to remove the link to BV in the provisioning section of the 1001's browser page or your firmware will automatically be downgraded.
You also want the ".....seq" bin file as it contains the second line. If the upgrade does not work try upgrading the firmware from one release to the next. You also need the admin password set by BV.

[DKWebber]

I know one thing.
If you call BV and ask them the UnLocking code.
They will give to you.
One may not.
But call again.
And they will.
As a matter fact they will help you with any changes that you do not know how to do.
I have called many time and got all kinds of info.
DKWebber

[big_valley]

Re: backup of your current SPA config, how about just doing a screen shot to save your configuration in an image?

I recently successfully upgraded my Sipura 1001 firmware to 2.0.13(SEg) which enabled me to use Teliax for a BV backup on the second line. This posting on the Sipura forum covers the upgrade: http://voxilla.com/forum-viewtopic-t-77.html (I was having the same problems as you describe until I removed the Admin password and changed Update Enable to Yes. Check second page at that link.)

I think Teliax will be a very good backup to BroadVoice. My initial tests indicate that their support service actually works well (email returned within a half hour and live instantaneous chat support) and their sound quality approaches that of BV (based on only one call so far). In the future I might just give up on BV, as Teliax's international calling rates are very cheap and if I don't make a lot of daily calls, I can just use the pay-as-you-go plan of Teliax. But with a cheapie plan you don't get any cool features (like caller ID, 3-way conferencing, etc) so I'll have to see how things go with BV.

BTW, this will be my fourth backup VOIP provider. So far my list of providers is like this (in order of discovery):

3u.net (Early stability problems, but now seems to be always up. Pay as you go, hooked into regular POTS phone, mediocre sound quality, sounds heavily filtered and have found much better intl rates lately.)

totalcallip.com (Free headset, browser based softphone calling. Early stability problems but good sound quality, if you don't mind using a headset and computer for your calling. Pretty good intl rates.)

BV - still cheapest for unlimited calling to Brazil (for example). But check your terms and conditions because I've found from experience that their website is not consistent with the terms and conditions that you actually are bound to (like hidden overage charges if you cancel in first month). Sound quality is generally very good though, when it works

But where would we be if it wasn't for all the helpful informative folks on these Voxilla forums? Thanks to all for sharing the information!