[rprigan]

My sipura 2100 has started ringing MANY (~5-7) times after a call goes to VM. (Since we are in the political season i am getting a lot of calls that I just let go!!) Formerly it would just ring one short ring I believe. I'm not sure if this is a BV issue or Sipura's. It is annoying.

I let BV install their latest firmware and default settings by unlocking "Provision Enable" and "Upgrade Enable" and rebooting. It now reports firmware 3.3.7 (! but Sipura only has 3.3.6 on their web site?!!) The behavior persists.

Anyone have any ideas what's up??

R

[ctylor]

I admit I don't quite understand the exact setting to change but the ringing behaviour is a "feature" and not a bug by the Sipura to alert you that you have an unread voicemail. The relevant section in your Sipura is:

(under Admin / Advanced view)
Voice -- User 1 (presumably your account is configured under line 1)
Ring Settings

You'll need to adjust something there to stop this ringing behaviour.

[rprigan]

I looked in the manual for SPA-2100 and found -- on page "User 1" (which is locked by BV, requires passwd to access)

3.4.6.4. Distinctive Ring and Ring Settings
...
VMWI Ring Policy:
changing this from "New VM Available – ring as long as there is 1 or more
unread voice mail"
to
"New VM Arrives – ring when the number of unread
voice mail increases"
seems to work

Now it only rings once.

I have always had this set to "New VM Available" in the past, yet suddenly this change of behavior??

Changing "Call Back Ring" from 7 to 1 made no difference

[TheWizard]

Good advice here, rprigan, as I have the same problem as you. I'll tweak the settings, as per your instructions, on my SPA-2100 and see what happens. Thanks for the tip!

[ctylor]

Looking it over, I think the only three meaningful entries to change are
-VMWI Ring Splash Len:
-VMWI Ring Policy:
-Ring On No New VM:

I actually don't get this behavior on my SPA-2100. I never modified my settings from default but still it never did ring when a new VM arrived. My particular settings are:

VMWI Ring Splash Len: 0
VMWI Ring Policy: New VM Available
Ring On No New VM: No

[rprigan]

Originally Posted by ctylor

VMWI Ring Splash Len: 0

will definitely silence the ringing, ...

So that's what to use if desire NO ring, ...
OR change "VMWI Ring Policy" for getting just 1 ring

hope this helps sum it up

R

[ctylor]

Ahh, okay, thanks for the clarification. Is "VMWI Ring Splash Len" a binary setting, 0 (false) and 1 (true) or do numbers other than 1 do anything?

[TheWizard]

Numbers other than 1 do something for the VMWI Ring Splash Len. For example, mine is set to .5 and it does a half ring on new Voicemail.