Braintel not working!

sheharyar · #1 (**permalink**) May 2nd, 2008, 05:56 PM

Hi all, I tried calling from the x-pro software and my pap2 adapter but my calls don't get connected, rather it says "hung-up” immediately! Does anyone know what could the problem be or has braintel changed any settings?

sm24527 · #2 (**permalink**) May 2nd, 2008, 08:52 PM

Look at my post:

http://forum.voxilla.com/braintel-su...own-27807.html (UK server 117.20.22.10 Down)

Thanks

Shahid

sheharyar · #3 (**permalink**) May 3rd, 2008, 02:07 AM

i've tried this but the problem still persists.

sheharyar · #4 (**permalink**) May 3rd, 2008, 11:34 AM

is anyone else facing the same problem?

QAZI SAEED · #5 (**permalink**) May 3rd, 2008, 11:42 AM

Yes I am also facing the same problem

dead_man_talking · #6 (**permalink**) May 3rd, 2008, 03:42 PM

I called BrainTel Support and they said they expect outgoing to not work for almost 2 days. Incoming is working fine though.

sheharyar · #7 (**permalink**) May 3rd, 2008, 06:41 PM

did you find out reason behind this problem?

amirwayn · #8 (**permalink**) May 4th, 2008, 03:57 AM

Yesterday i have seen this hungup problem with my IBEAM softphone . Today when I open it to dial, it simply says 'Login Failed: Not Found'. I believe there is a problem at brain tel their website is also down.

The most grief about brain; it never communicate with its customers properly for any problem that could happen at their end. They should post some message on their website so that customer is aware of the outage.

Amir

stockagent72 · #9 (**permalink**) May 4th, 2008, 01:03 PM

now it's working i checked it on eyebeam and nokia functioning fine

amirwayn · #10 (**permalink**) May 4th, 2008, 01:13 PM

I spoke with braintel customer service, they said PTA is installing monitoring system on ISPs because of which this problem will persists until wednesday 7/5/2008.