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Old November 29th, 2006, 06:11 AM
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Default zap channels won't release

When an incoming call is answered by IVR or voice mail, and the caller hangs up...* will not release the line for another call for over a minute.

If an incoming call is not answered by IVR or voice mail, and the caller hangs up... * will release the call very quickly.

Is there something in the IVR/voice mail that can be adjusted to monitor the channel for disconnect?

Our POTS lines are loop start and do receive the disconnect from AT&T as they should (and tested with the analog phone with the keypad that lights up .)
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