Putting caller in queue and dialing an extensionsimultaneous

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Putting caller in queue and dialing an extensionsimultaneous

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March 9th, 2006, 11:22 AM

zeeshan

Junior Member

Join Date: Feb 2006

Posts: 6

Putting caller in queue and dialing an extensionsimultaneous

Hi,

Is it possible to do this in extensions.conf to put a caller in queue and dial an agent’s extension so that he knows that somebody is in queue waiting to be answered. This agent will be a remote agent and extension will dial his cell phone.

Thanks

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