[quibbly]

Having an odd issue and wonder if anyone is having the same problem (full asterisk, not a@h)

I have setup a context in my extension.conf:

[broadvoice-line]
exten => 816278####,1,answer
exten => 816278####,2,goto(home-menu,s,1)

[home-menu]
exten => s,1,Ringing
exten => s,2,Wait(2)
exten => s,3,Background(weasels-eaten-phonesys)
Exten => s,n,WaitExten(10)
exten => 1,1,Goto(default,1000,1)
exten => 2,1,Goto(default,2000,2)
exten => 3,1,Goto(monkeys,s,1)
exten => t,1,Goto(#,2)
exten => i,1,Playback(invalid)

Now, here is the problem, when the line rings, i get the background message but it will not register the keys that I press, ie: 1 for extension 1000, 2 for extension 2000 or 3 to go to monkeys context.

Now, if I press 1 while it plays the message, sometimes it will go to extension 1000, but if I wait until it plays the message, it stops.
I have tried it with

Exten => s,n,WaitExten(10)
and
Exten => s,n,WaitExten

Still no luck. Anyone have this problem?

[quibbly]

forgot to add, this is my [default] (well, part of it) context in extension.conf

exten => 1000,1,Dial,Zap/1|10
exten => 1000,2,Voicemail,u1000
exten => 1000,3,Hangup
exten => 1000,102,Voicemail,b1000
exten => 1000,103,Hangup

exten => 2000,1,Dial(SIP/2000,20,rt) ; Tracy home desktop
exten => 2000,2,Voicemail,u2000
exten => 2000,3,Hangup

exten => 2001,1,Dial(IAX2/2001,20,rt) ; IAX Test Account
exten => 2001,2,Voicemail,u2001
exten => 2001,3,Hangup

exten => 2002,1,Dial(SIP/2002,20,rt) ; SIP Test Account
exten => 2002,2,Voicemail,u2002
exten => 2002,3,Hangup

exten => 201,1,Dial(IAX2/201,20,rt) ; Dad
exten => 201,2,Voicemail,u201
exten => 201,3,Hangup

[mberlant]

Quibbly,

Welcome to the fickle world of Asterisk. Although you have correctly chosen the Background command over the Playback command, you haven't actually provided for the capture of digits. You need two more commands to make this work.

[home-menu]
exten => s,1,Ringing
exten => s,2,Wait(2)
exten => s,3,DigitTimeout,5
exten => s,4,ResponseTimeout,10
exten => s,5,Background(weasels-eaten-phonesys)
exten => s,6,WaitExten(10)

exten => 1,1,Goto(default,1000,1)
exten => 2,1,Goto(default,2000,2)
exten => 3,1,Goto(monkeys,s,1)

exten => t,1,Goto(#,2)
exten => i,1,Playback(invalid)

These two commands give the caller 5 seconds interdigit timeout and 10 seconds to input the entire number.

Michael

p.s. If your Voicemail commands give you problems, change them to Voicemail(u201), etc.
p.p.s. I see you have extensions of differing lengths, both beginning with 2. As a telephone person, this is disconcerting to me. As a Unix person, you probably never thought twice about it.

[quibbly]

Originally Posted by mberlant

Quibbly,

Welcome to the fickle world of Asterisk. Although you have correctly chosen the Background command over the Playback command, you haven't actually provided for the capture of digits. You need two more commands to make this work.

[home-menu]
exten => s,1,Ringing
exten => s,2,Wait(2)
exten => s,3,DigitTimeout,5
exten => s,4,ResponseTimeout,10
exten => s,5,Background(weasels-eaten-phonesys)
exten => s,6,WaitExten(10)

exten => 1,1,Goto(default,1000,1)
exten => 2,1,Goto(default,2000,2)
exten => 3,1,Goto(monkeys,s,1)

exten => t,1,Goto(#,2)
exten => i,1,Playback(invalid)

These two commands give the caller 5 seconds interdigit timeout and 10 seconds to input the entire number.

Michael

p.s. If your Voicemail commands give you problems, change them to Voicemail(u201), etc.
p.p.s. I see you have extensions of differing lengths, both beginning with 2. As a telephone person, this is disconcerting to me. As a Unix person, you probably never thought twice about it.

thanks for the info. Will setup and test in a few minutes.

Per the extensions, I would normally use the same ext length. I had 3 digit extensions when I used a@h. I configured my father who is out of state on ext 201. When I configured new server, I didn't want to call him up and change him over. I'm sending him an IAXy adapter so he can use a desktop phone. I'll have him configured to a 4 digit by then.

I appreciate your input and help. This is a great program, but picky on commands. I'm actually glad. In VB you can be a littly sloppy in code, but use more processing power to overcome that issue. Here, its good you have to be pretty precise.

Again, Thanks,

Quibbly

[quibbly]

Had a few errors with the commands, so I tried it this way:

[home-menu]
exten => s,1,Ringing
exten => s,2,Wait(2)
exten => s,3,DigitTimeout(5)
exten => s,4,ResponseTimeout(10)
exten => s,5,Background(weasels-eaten-phonesys)
exten => s,6,WaitExten(10)

exten => 1,1,Goto(default,1000,1)
exten => 2,1,Goto(default,2000,2)
exten => 3,1,Goto(monkeys,s,3)

exten => t,1,Goto(#,2)
exten => i,1,Playback(invalid)

and it now works like a charm.

Thanks,