[danes75]

I'm having problems getting aah 2.5 to use my inbound routing. I have a primary DID incoming route of 281XXXXXX that sends users to an IVR. I also have a route that says incoming calls with the CID should go to a specific extension.

However, it doesn't work. No matter what the CID route states, any calls to the 281XXXXXX number go to the IVR. Is there a way to set route priorities? So that it matches incoming routes in a specific order? As in:

if the caller ID on 281XXXXXXX says this number, send to this extension. If not, send to IVR.

The ultimate goal is to have my cell number, which forwards to the house number when I get home, ring a specific extension. My house has a damper in the attic that shields it from mobile signals. My cellphone is set to forward to a certain number (the 281XXXXXX number) when unreachable. But I don't want it to go to the standard 281 IVR, I want it to go directly to my house extension.

[mberlant]

You need to insert a Caller ID rule into Asterisk. I am not sure how AMP would want this configured, but I'll explain it in vanilla Asterisk and either you can figure it out or someone well experienced in AMP can chime in and help.

Let's assume that your DID number is 2811234567 and your cell phone has a number of 2815555555.

Find the inbound context that handles your DID ([in-sip-DID281], or whatever it is in your system). You should see lines on the order of:

exten => 2811234567,1,Goto(ivr-main,s,1) ; This is where you have pointed all incoming calls to your IVR.
exten => 2811234567,2,Hangup             ; If something prevents transfer, just hang up.

Insert a new line to catch calls coming from your cell phone:

exten => 2811234567/2815555555,1,Dial(SIP/200,30,t) ; If Caller ID matches, do this instead.
exten => 2811234567/2815555555,2,VoiceMail(u200)
exten => 2811234567,1,Goto(ivr-main,s,1)            ; If Caller ID does not match, do this.
exten => 2811234567,2,Hangup

If this code doesn't work, you can still accomplish the feat with the GotoIf command:

exten => 2811234567,1,GotoIf($["${CALLERIDNUM}" = "2815555555"]?201) ; Jump if Caller ID matches.
exten => 2811234567,2,Goto(ivr-main,s,1)            ; If Caller ID does not match, continue here.
exten => 2811234567,3,Hangup
exten => 2811234567,201,Dial(SIP/200,30,t)
exten => 2811234567,202,VoiceMail(u200)

I believe this code will do what you want. I welcome corrections and AMP-specific guidance.

[dswartz]

I think this was discussed in another forum. I pointed out that AMP allows you to just plop the CID in and it works fine. Unfortunately (IIRC), he wants to do wildcarding on the inbound CID, and AMP didn't handle that

[danes75]

Well, If you're referring to wildcard as an area code and exchange, then no. I'm just wanting MY cellphone caller ID.

When I have my phone turned off and forwarded to the house, the caller ID of any incoming calls to asterisk from the phone show as 7116179175. I don't know what the number is, but I'm trying to get Asterisk to recognize it and forward calls with that ID to a specific extension.

When I plug the CID into AMP and tell it where to send the call, it get accepted. But when I use another cell phone and call mine, it forwards to the house and shows the CID as the 711 number but still gets sent to the IVR for the house number (the 281 number).

// I edited the config file as referenced above and it still doesn't work. It seems as though asterisk is recognizing the DID that the call is coming in on and not looking for anything else.

This is what the extensions_additional.conf file says:

exten => 281971XXXX/711617XXXX,1,SetVar(FROM_DID=281971XXXX/711617XXXX)
exten => 281971XXXX/711617XXXX,2,Goto(ext-local,XXXX,1)

[danes75]

hey guys, thanks for the help and i fixed it. dumb mistake on my part ;-)

[dswartz]

sorry, danes, i think i confused you with someone else with similar issue glad it's working..

[isepic]

Actually I'd like to route calls to custom-congestion,s,1 that I have setup - like a whole areacode or wildcard (mentioned above) I guess AMP can't do it? How would you do it.. I've put in 605xxxxxxx and it doesn't catch it... any suggestions? Thank you.

[dswartz]

I don't think AMP can do it. You'd have to hack the conf file directly.