[rbamburg]

I have loaded Asterisk and FreePBX on Fedora Core v5.

Things are woking good except when I try to Record a System Message.

I Click "Add Recording" and enter the extension where I record the message. I can play the message back by pressing *99 but when I give the recording a name and click Save I get

"Unable to add /var/lib/asterisk/sounds/custom/MainGreeting.wav - Can not read file!" :?

Does anyone have an answer for this. I have searched the forums and cant find an answer. "I know it must be some path in a config file!!"

Thanks in advance.

Bob

[rbamburg]

Ok, More problems.

I Removed and deleted System Recordings Module and reinstalled it. Same problem. Can't find the file. Moving on.....

I manually copied the recording file from the /tmp directory to /var/lib/asterisk/sounds/custom and removed it's extension.

Now when I go into Digital Receptionist, I can select the file under "Anouncements" however, when I call in, no sound is being played.

I can press 1 and the call is routed to the correct extension but no sounds.

Any Ideas where I could be going wrong???

Thanks for any help you can provide.

Bob

[radiopol]

while being on ssh type

ls -al /var/lib/asterisk/sounds/custom/

and post answer

[desistud]

I am having the same problem and here is the output for the above command:
[root@asterisk ~]# ls -al /var/lib/asterisk/sounds/custom
total 604
drwxrwxr-x 2 asterisk asterisk 4096 Oct 11 16:21 .
drwxrwx--- 12 asterisk asterisk 69632 Oct 10 20:58 ..
-rw-rw-r-- 1 asterisk asterisk 174284 Oct 7 14:40 Welcome-2.wav
-rw-rw-r-- 1 asterisk asterisk 156684 Oct 11 16:21 welcome-3.wav
-rw-rw-r-- 1 asterisk asterisk 191564 Oct 7 14:15 Welcome-rec.wav
[root@asterisk ~]# ps -ef | grep -i asterisk
root 2408 1 0 Oct17 ? 00:00:00 /bin/sh /usr/sbin/safe_asterisk
root 2430 2408 0 Oct17 ? 00:00:01 /usr/sbin/asterisk -vvvg -c
asterisk 2833 2807 0 Oct17 ? 00:00:01 /usr/sbin/httpd
asterisk 2834 2807 0 Oct17 ? 00:00:01 /usr/sbin/httpd
asterisk 2835 2807 0 Oct17 ? 00:00:01 /usr/sbin/httpd
asterisk 2836 2807 0 Oct17 ? 00:00:01 /usr/sbin/httpd
asterisk 2837 2807 0 Oct17 ? 00:00:02 /usr/sbin/httpd
asterisk 2841 2807 0 Oct17 ? 00:00:01 /usr/sbin/httpd
asterisk 2842 2807 0 Oct17 ? 00:00:01 /usr/sbin/httpd
asterisk 2843 2807 0 Oct17 ? 00:00:01 /usr/sbin/httpd
asterisk 3159 1 0 Oct17 ? 00:00:00 -bash -c cd /var/www/html/panel && /var/www/html/panel/safe_opserver &
asterisk 3160 3159 0 Oct17 ? 00:00:00 /bin/bash /var/www/html/panel/safe_opserver
asterisk 21790 3160 0 16:55 ? 00:00:01 /usr/bin/perl -w ./op_server.pl
root 28740 28245 0 19:36 pts/0 00:00:00 grep -i asterisk
[root@asterisk ~]#

[radiopol]

This info will help You

http://forum.voxilla.com/asterisk-us...?highlight=ivr


good luck

[desistud]

Thanks for the info but I have verified that that my file and dir ownerships are good...infact it worked in the past...i think it broke after a Trixbox update...anyways I was hunting around last night and in one of the threads someone had suggested simply copying the file from /tmp to the sounds/custom directory. I did that and trixbox thought that I had saved it from gui and was able to use the file as my welcome message. I think i will leave it the way it is for now.
-DS

[robr]

Originally Posted by desistud

Thanks for the info but I have verified that that my file and dir ownerships are good...infact it worked in the past...i think it broke after a Trixbox update...anyways I was hunting around last night and in one of the threads someone had suggested simply copying the file from /tmp to the sounds/custom directory. I did that and trixbox thought that I had saved it from gui and was able to use the file as my welcome message. I think i will leave it the way it is for now.
-DS

fwiw, I too am having this exact same problem, also with Trixbox using Asterisk SVN-branch-1.4-r47176

copying the file from /tmp did not work. I copied, renamed, changed group and ownership. It still doesn't show up in system recordings even after a restart. testing.wav is there, that's a file I upload. testing123 does not show up, that's the one I copied.

[root@voip custom]# ls /var/lib/asterisk/sounds/custom/ -l
total 84
-rw-rw---- 1 asterisk asterisk 55884 Nov 6 08:24 testing123.wav
-rw-rw---- 1 asterisk asterisk 23816 Nov 5 07:40 test.wav
[root@voip custom]#

[robr]

this is pretty messed up. i ended up trashing the previous trixbox install, and just grabbed the VMware package and installed it on a windows machine. this was working great this morning, including recording messages from an extension. all of a sudden, i can no longer record messages from an extension. i get the same error.

Unable to add /var/lib/asterisk/sounds/custom/asf.wav - Can not read file!

I even tried chowning 777 the file after I recorded but before I saved.