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  #1 (permalink)  
Old June 8th, 2006, 07:46 PM
aaugust aaugust is offline
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Join Date: Jun 2006
Posts: 8
aaugust
Default Asterisk 2.8 won't accept incoming calls-No Zaptel Channels

I'm setting up a PBX system behind a company-wide PBX (I have a single extension coming into an X100P). Now I have some extensions already up and running. Using the Linsys PAP2T and X-Lite, I have all my internal extensions working perfectly. However, when I call into the system, it just rings.

So I run /sbin/ztcfg -vvvv I get a message stating "0 Channels Configured". When I run genzaptelconf, I get
[top]
Chan Extension Context Language MusicOnHold
pseudo from-zaptel en

From all indications, the card itself is working. In FreePBX (2.2.0beta1), I have an incoming route set for Zaptel Channel 1 to go to my extension, but that doesn't do anything.

Whenever I add "channel => 1" to my zapata.conf, Asterisk just refuses to restart. In the log: Jun 8 14:30:17 WARNING[14248] chan_zap.c: Unable to specify channel 1: No such device or address

Config is below - any ideas are appreciated. Thanks!



zapata.conf
===


;
; Zapata telephony interface
;
; Configuration file

[trunkgroups]

[channels]

language=en
context=from-zaptel
signalling=fxs_ks
rxwink=300 ; Atlas seems to use long (250ms) winks
;
; Whether or not to do distinctive ring detection on FXO lines
;
;usedistinctiveringdetection=yes

usecallerid=yes
hidecallerid=no
callwaiting=yes
usecallingpres=yes
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=no
echotraining=800
rxgain=0.0
txgain=0.0
group=0
callgroup=1
pickupgroup=1
immediate=no

;faxdetect=both
faxdetect=incoming
;faxdetect=outgoing
;faxdetect=no

;Include genzaptelconf configs
#include zapata-auto.conf

group=1

;Include AMP configs
#include zapata_additional.conf
[top]

zapata-auto.conf

; Autogenerated by /usr/local/sbin/genzaptelconf -- do not hand edit
; Zaptel Channels Configurations (zapata.conf)

callerid=asreceived

; Span 1: ZTDUMMY/1 "ZTDUMMY/1 1"

=====
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  #2 (permalink)  
Old June 13th, 2006, 03:55 PM
mayank mayank is offline
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Join Date: Jun 2006
Posts: 3
mayank
Default same problem

I am receiving exactly the same problem, had to go thru a lot to reach this stage but then can not find a way out, if you do, please update in this forum.

Someone please help,
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  #3 (permalink)  
Old June 13th, 2006, 09:22 PM
jmattwood jmattwood is offline
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Join Date: Feb 2005
Location: Bradford UK
Posts: 195
jmattwood
Default RE: same problem

Have you by any chance run Yum and updated the kernel?

http://nerdvittles.com/ has instructions (scroll down a few paragraphs from the top) for rebuilding Zaptel after a kernel update
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  #4 (permalink)  
Old June 14th, 2006, 07:02 AM
mayank mayank is offline
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Join Date: Jun 2006
Posts: 3
mayank
Default RE: same problem

Thanks for replying jmattwoodm, atleast someone cares about us.

I have done Yum update and then rebuild_zaptel, I also tried out all the steps manually like make clean, make linux26, make install, make config. All this I am doing after downloading zaptel-1.2.6.tar.gz, not to forget I have taken full care in extracting them and building it again.

One point to notice here is that when I do rebuild_zaptel, it fails in unloading zaptel because it is in use by wctdm24xxp.

for the first time when I do modprobe wctdm24xp it gets stuck on initializing channels and I have to use Ctrl C, but goes thru second time.
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  #5 (permalink)  
Old June 16th, 2006, 05:36 AM
mayank mayank is offline
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Join Date: Jun 2006
Posts: 3
mayank
Default RE: same problem

Ok guys, I finally figured out the problem, just posting it so that someone can use this in future.
PROBLEM: The TDM2400P (in my case, in your case can be something else.) is sharing an IRQ with some other controller(video controller in my case). How to find this out I dont know, I gave SSH access to the Digium guys and they told me. This seems to be a common problem with this card.

What all did we try to solve it.
1. Disabled USB in the BIOS.
2. Changed the PCI Slot used by the card to another one.
3. Changed the entire machine

finally after trying 30 mins on the machine even the guys from Digium gave up and they have asked to send the card back. They would be sending a replacement.

Someone who knows please post the instructions on how to find out if there is an IRQ clash. Believe me there are lot of posts on all voip sites stating the same problem where genzaptelconfig does not find the modules installed, but none have been answered.

Thanks for all the help.
Mayank
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Old June 16th, 2006, 05:36 AM
  #6 (permalink)  
Old June 18th, 2006, 06:07 PM
misteraon misteraon is offline
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Join Date: Jun 2006
Location: Hagerstown, MD
Posts: 1
misteraon
Default

I too am having the same problem. I have tried numerous sites, such as nerdvittles, whirlpool forums, and may others...but all with no luck. I am trying to install Trixbox on a Athlon K7. Everything else works fine but the recognition of my X100P.

I have done numerous kernel updates, zaptel updates, zaptel rebuilds and reconfigure (including manually) and nothing seems to work...not to mention 100s of reboots. I have also move the card to different PCI slots, removed any unused hardware, and disabled USB, serial, LPT, and onboard sound in the bios.

LSPCI -V reports
00:0c.0 Communication controller: Motorola Wildcard X100P
Subsystem: Motorola: Unknown device 0000
Flags: bus master, medium devsel, latency 32, IRQ 12
I/O ports at e000 [size=256]
Memory at df001000 (32-bit, non-prefetchable) [size=4K]
Capabilities: [40] Power Management version 2

So it appears that the card is visable, but nothing else shows the same IRQ

ztcfg -v
Zaptel Configuration
======================
0 channels configured.

...AND...

asterisk1*CLI> zap show status shows
Description Alarms IRQ bpviol CRC4
ZTDUMMY/1 1 UNCONFIGUR 0 0 0

However, when I try to manually configure the channel in the zapata.conf then Asterisk dies and will not start until I edit out that line.

Does anyone have an idea of what this might be? Am I over looking something. It seems that other are having similar problems.
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  #7 (permalink)  
Old August 14th, 2006, 01:07 AM
jchuby jchuby is offline
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Join Date: Dec 2004
Posts: 133
jchuby
Default

Quote:
finally after trying 30 mins on the machine even the guys from Digium gave up and they have asked to send the card back. They would be sending a replacement.
so your card was fried, and that was causing the problems?
Because I had some electrical problems last week - maybe my onboard modem (zap) card got fried???
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  #8 (permalink)  
Old August 14th, 2006, 12:00 PM
confused confused is offline
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Join Date: Jan 2006
Posts: 19
confused
Default

to view your machines IRQ settings type the following

[i]cat /proc/interrupts
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