[mescueta]

I'm using asterisk and have 6 lines in , 4 lines analog and 2 SIP. We have 10 extensions in the office. My questions is it possible to configure asterisk so that i only give out 1 number to people so when they dial that number asterisk will connect to an available extesnion. So when another person calls the same number they wont get a busy signal but asterisk will connect them to an extension and so on and so fort, unitl all the 6 incomming lines are filled up.

[PhoneBoy]

Sure, that's possible. You can ring all the extensions at once or in a hunt group.

[daryll]

I'm not sure I understand your question. When you say "give out one number" do you mean give out one phone number or do you mean give out one extension on your pbx?

If you mean giving out ne phone number, then it isn't Asterisk that does it. It's the telephone/SIP provider. For example, Broadvoice will let me have multiple incoming calls on the same phone line and if my line is busy (or non functional for some reason) it will roll over to pre-specified number. You'd have to set up something similar with your lines, where calling line A fails over to line B, line B fails over to line C, etc.

If instead you mean dial one extension on your PBX then PhoneBoy is right, you can make asterisk calling ext1 and if they don't answer/are busy, roll over to ext2 etc. Or you can have it ring ext1,ext2, etc all at the same time and whoever picks up first gets it. Lots of other options are available with Asterisk as well depending on what you want to do. Agents are a special kind of call queue where extensions register as part of the call group, then when a call comes in it is automatically sent to the next available extension that has registered.

- |Daryll

[MillsapsPE]

Originally Posted by daryll

If you mean giving out ne phone number, then it isn't Asterisk that does it. It's the telephone/SIP provider. For example, Broadvoice will let me have multiple incoming calls on the same phone line and if my line is busy (or non functional for some reason) it will roll over to pre-specified number. You'd have to set up something similar with your lines, where calling line A fails over to line B, line B fails over to line C, etc.

- |Daryll

I have a question about this. With VP, I have 1 DID that can have 4 simultaneous calls. Since I'm using *@Home, would I have to set up additional VP trunks or just the one trunk? I guess I could do some testing of my own to see if * will pick up the other incoming calls with just one trunk set up, but I'm limited on time and cell phones to play with (until this weekend at least).

[daryll]

Originally Posted by MillsapsPE

I have a question about this. With VP, I have 1 DID that can have 4 simultaneous calls. Since I'm using *@Home, would I have to set up additional VP trunks or just the one trunk? I guess I could do some testing of my own to see if * will pick up the other incoming calls with just one trunk set up, but I'm limited on time and cell phones to play with (until this weekend at least).

Broadvoice just worked with one registration. I called it with a land line and a cell and joined myself in a meetme conference. I haven't tried to figure out how many simultaneous connections I can use.

- |Daryll

[mescueta]

thanks. for your help.

[yarnia]

With VoicePulse or BroadVoice (the only two I've tried it with), you only need the regular setup (one registration) to do concurrent calls. Just make sure your Dialplan is setup to either ring other extensions if the first one is busy, send them to voicemail, or that your first extension supports Call-Waiting.